Shipping policy

Thank you for shopping with Buddy Tots. Below are the details of our shipping process to help you know what to expect when placing an order with us.

 Order Processing

  • All orders are processed within [7-14 business days] (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification once your order has shipped.

  • Please allow additional processing time during high-volume seasons or promotional sales.

 Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • Domestic (within [United States]): [3-5 business days]

    • International: [5-7 business days] (delivery times may vary depending on customs clearance).

  • We do our best to meet these delivery estimates, but they are not guaranteed.

 International Shipping

  • We ship worldwide to most countries.

  • Your order may be subject to import duties, taxes, or customs fees (which are the customer’s responsibility).

 Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with tracking details.

  • Please allow 24–48 hours for tracking information to update.

 Shipping Restrictions

  • We do not ship to P.O. boxes or certain restricted locations.

  • Some products may have specific shipping limitations due to size, weight, or regulations.

 Missing, Delayed, or Damaged Shipments

  • If your order is delayed, lost, or arrives damaged, please contact us at [your support email] within [14 days] of delivery.

  • We will work with the shipping carrier to resolve the issue.